Excessive bill

[Liza1111]

I am very upset with Fido, I saw my bill for this month is over $500 for a plan of $60 +tax. You better lower that bill because I can't pay it. I have been your loyal customer for over 10years, but I think I will go with another provider if you don't do something about this high bill

[604clive]

Im definitely thinking 🤔 about going over to telus after the way I've been treated, a loyal customer from before when Rogers was with ATT. Ive been with fido and not complained but lately been paying too much for what I've been getting. Talia is giving twice the amount of gigabytes for almost half what I've been  paying

[FidoKenny]

Hello @604clive and welcome to the Community.

We don't want to lose you as a customer and we would be happy to go over your options.

You can find all the ways to reach us here.

[Original_Lucy]

Hi @Liza1111 , sorry to hear that you have an unexpected higher bill this month. However, as we are a community forum we cannot do anything with account issues. You would have to contact Fido support through one of the methods mentioned Here to discuss the charges. I hope you can get it sorted out. Cheers