Exceptionally high account balance

I'm a Participant Level 1 sarthkr
I'm a Participant Level 1

Exceptionally high account balance

I took a Samsung A8 which was on offer and was available for upgrading to a $55 monthly plan instead of $50 for two years. No extra payments on top of that. My wife is also billed to the same account with $40 plan.

Today, I just opened my account and saw that the Account Balance is whopping $230. It says November bill is not ready yet and I am not able to see any details as such. Just wondering what it would be regarding.

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Re: Exceptionally high account balance

Hey there @sarthkr,


Welcome to the community Smiley


We'd honestly need to access your account to view your billing and the recent changes made in more details. You can reach out to us at these channels, or we can send you a PM here if you prefer.


Let us know!

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