Errors in the Fido App

Md18

Since yesterday - Fido app is showing wrong internet usage.

FidoCharles

Welcome to the Community!

Got some questions for you :

Do you get the same result on the Fido App and on Fido.ca My Account?

Did you make any changes during the current cycle?

When was the Bonus Data added?

Md18

Hi there

below are the answers to your question.

Do you get the same result on the Fido App and on Fido.ca My Account?

YES

Did you make any changes during the current cycle? NO

When was the Bonus Data added?

IT CAME ALONG WITH MY PLAN, when i upgraded to BYOP plan 5 months ago. It was workibg fine till last week.

FidoRachel

Thanks for the information!

We'll have to open a ticket in your account. Sending you a PM right now.