Errors in the Fido App

Errors in the Fido App

Errors in the Fido App

I'm a Participant Level 2

Errors in the Fido App

Since yesterday - Fido app is showing  wrong  internet usage.

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3 REPLIES 3
Moderator

Hey @Md18


Welcome to the Community!

 

Got some questions for you Smiley :

 

Do you get the same result on the Fido App and on Fido.ca My Account?

 

Did you make any changes during the current cycle?

 

When was the Bonus Data added?



I'm a Participant Level 2

Hi there

 

below are the answers to your question.

 

Do you get the same result on the Fido App and on Fido.ca My Account?

YES

 

Did you make any changes during the current cycle? NO

 

When was the Bonus Data added?

IT CAME ALONG WITH MY PLAN, when i upgraded to BYOP plan 5 months ago. It was workibg fine till last week.

Thanks for the information! 

 

We'll have to open a ticket in your account. Sending you a PM right now.