Error when attempting to change phone number

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I'm a Participant Level 2 Holly41410
I'm a Participant Level 2

Error when attempting to change phone number

I am getting the same error every time I try to change my phone number...help please

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Re: Error when attempting to change phone number

Hey @Holly41410

 

Welcome to the Community!

 

What error are you getting exactly?

 

Does the same thing happen if you try it with a different browser?

 

For this kind of situation I would suggest to contact us directly Smiley



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I'm a Participant Level 2 Holly41410
I'm a Participant Level 2

Re: Error when attempting to change phone number

I am trying to change my number I can select province but the inly option under City is 'select'and then it just says 'oh oh something went wrong'

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Re: Error when attempting to change phone number

Thanks for the info @Holly41410

 

Did you get a chance to try it with a different browser?

 

If not, give it a try and let us know if the same thing occurs.

 

Also make sure that the province your select matches the one we have in our records Smiley



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Re: Error when attempting to change phone number

Hey @Holly41410 ,

 

Were you able to figure this out? Keep us in the loop. 



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