Duplicate texts

Duplicate texts

Duplicate texts

I'm a Participant Level 1

Duplicate texts

Lately when I send any texts, people are saying they receive it twice.

Is there any way to reset my service and see if that solves the problem?

 

 

1 REPLY 1
Former Moderator

Hey @thatchrisguy

 

We definitely want to get this resolved for you. Could you please give us a bit more details on what has been happening. How long have you been noticing this situation? Also, does it happen with only 1 of your contacts or multiple contacts? Do you also receive your text messages twice?

 

Could you please attempt to reset your network settings and see if that helps.

 

Keep us updated.