Do humans still work at Fido?

Do humans still work at Fido?

Do humans still work at Fido?

NatashaHC
I'm a Participant Level 2

Do humans still work at Fido?

Do humans still work at Fido? How do I speak to a live agent? I feel like Im trapped in a doggy maze to nowhere and I need to log into my account to speak to someone but Im locked out because I was hacked.

1 REPLY 1
FidoSaira
Moderator

Hey @NatashaHC

 

Sorry to learn about the fraudulent activity on your account. I can imagine how this situation is less than ideal for you. I do want to assure you though, we're here for our customers. 

 

We do offer customer care support through different channels and if not by phone, you can always reach out to us through Facebook/twitter as well.

 

Is your access to fido.ca blocked at the moment?

 

If you want, we can also send you a private message through the Community. Let us know!