July 2019
Hello,
I am abroad away from Canada and I would remain there for about 2 months. Before coming here I changed my sim to a prepaid sim card and I was told that my sim card would deactivate when I don't pay my monthly bill. Is this true? If so, how do I know it?
Thank you.
July 2019
Hello @nahyanalam and welcome to the Community.
I hope you are enjoying your trip.
I simply want to confirm what you said here to make sure I understand what's going on.
Did you switch from monthly to prepaid for your Fido service?
Or you simply removed the sim card and now, you have a new sim card from another provider in your phone?
If you want to know how our Prepaid service works, you will find all your answers here.
Let us know.