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Disappointed in Fido customer service

Ijj
I'm a Participant Level 1
I'm a Participant Level 1

I'm honestly getting disappointed in Fido customer service. Loyal long term customers don't get treated well or there is no effort to try to keep us.

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey @Ijj,

 

We're sorry you feel this way. I assure you our existing customers are important to us. The goal of our community is to offer peer-to-peer support, therefore, if you need assistance, we suggest you call us or reach out on social media. You can find our contact information here: www.fido.ca/contactus

 

We will be more than happy to review your options!