Did not receive confirmation e-mail for internet or direct-checking payment

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Did not receive confirmation e-mail for internet or direct-checking payment

 

Hello.

Today I applied for internet and setup direct checking for my mobile phone bill. Both processes finished telling me I would receive a confirmation e-mail; one for my internet order and that I had set up direct checking - I have not received either.

Any help would be appreciated.

Thanks.

 

 

***Edited to add labels***

Flag this to a Moderator
Message 1 of 2
687 Views
Highlighted
Former Moderator
Former Moderator

Re: Did not receive confirmation e-mail for internet or direct-checking payment

Hello @rstainforth

 

Thanks for taking the time to reach out 😃 

 

Just to confirm, did you try to set-up Pre-authorized payment for Online Banking?

 

Did you do this through MyAccount, on Fido.ca?

 

Thanks for filling me in 😃

 

 

 



Flag this to a Moderator
Message 2 of 2
679 Views