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Device protection removal

Dwayne-me
I'm a Participant Level 1
I'm a Participant Level 1

how can I have the device protection fee removed , as I no longer need it 

2 REPLIES 2

marionv
I'm a Participant Level 1
I'm a Participant Level 1

Thanks.

KAPABLE-K
MVP MVP
MVP

Hello @Dwayne-me,

 

Welcome to the community!

 

Removing the device protection is not something that can be done online through self-serve on fido.ca, you will need to contact customer service to have it removed.

 

You can contact them through any of the available methods listed here.