Device protection removal

[Dwayne-me]

how can I have the device protection fee removed , as I no longer need it 

[Dwayne-me]

Hello @Dwayne-me,

Welcome to the community!

Removing the device protection is not something that can be done online through self-serve on fido.ca, you will need to contact customer service to have it removed.

You can contact them through any of the available methods listed here.

[marionv]

Thanks.

[KAPABLE-K · Accepted solution]

Hello @Dwayne-me,

Welcome to the community!

Removing the device protection is not something that can be done online through self-serve on fido.ca, you will need to contact customer service to have it removed.

You can contact them through any of the available methods listed here.