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Deleting Voice Messages - they are being saved, not deleted when I press 77

VoiceMess
I'm a participant level 1
I'm a participant level 1

To delete my voice messages, I press 77.  That is not working.  Instead of being deleted, when I press 77 my voice messages are becoming saved messages.  How can I delete all the messages that are piling up in saved messages?  

 

2 REPLIES 2

FidoKenny
Moderator
Moderator

Hey @VoiceMess

 

Do you dial 77 directly during the playback to erase your voicemail immediately?



Josephmkish
I'm a participant level 1
I'm a participant level 1
  • It does not matter if I wait until message is complete with the prompt bell or try prior to completion