Deactivating add-ons

[Aarsh]

How do I deactivate or discontinue the add-ons to my bill? I've a caller id add-on. I want get rid of it.

***Edited to add labels***

[Aarsh]

Hello @Aarsh,

Welcome to the community!

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

You can also disable and enable it anytime you want from the phone itself.

If you have an iPhone see here for instructions, for Android phones see here.

[FidoAlyson]

Welcome to the Community @Aarsh

Kapable-K gave you all the details so on my side, I'll just send you a PM to help

Talk soon!

[KAPABLE-K · Accepted solution]

Hello @Aarsh,

Welcome to the community!

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

You can also disable and enable it anytime you want from the phone itself.

If you have an iPhone see here for instructions, for Android phones see here.