Deactivating add-ons

Deactivating add-ons

Deactivating add-ons

SOLVED
Aarsh
I'm a Participant Level 1

Deactivating add-ons

How do I deactivate or discontinue the add-ons to my bill? I've a caller id add-on. I want get rid of it.

 

 

***Edited to add labels***

Accepted Solution

Re: Deactivating add-ons

Solved by MVP MVP

Hello @Aarsh,

 

Welcome to the community!

 

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

 

You can also disable and enable it anytime you want from the phone itself.

 

If you have an iPhone see here for instructions, for Android phones see here.

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2 REPLIES 2
FidoAlyson
Former Moderator

Welcome to the Community @Aarsh

 

Kapable-K gave you all the details so on my side, I'll just send you a PM to help Smiley

Talk soon!



KAPABLE-K
MVP

Hello @Aarsh,

 

Welcome to the community!

 

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

 

You can also disable and enable it anytime you want from the phone itself.

 

If you have an iPhone see here for instructions, for Android phones see here.