Deactivating add-ons

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I'm a Participant Level 1 Aarsh
I'm a Participant Level 1

Deactivating add-ons

How do I deactivate or discontinue the add-ons to my bill? I've a caller id add-on. I want get rid of it.

 

 

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Re: Deactivating add-ons

Hello @Aarsh,

 

Welcome to the community!

 

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

 

You can also disable and enable it anytime you want from the phone itself.

 

If you have an iPhone see here for instructions, for Android phones see here.

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Deactivating add-ons

Hello @Aarsh,

 

Welcome to the community!

 

You can have your caller ID disable permantently on your account, only a Fido representative can do that you can contact them from any of the available methods listed here.

 

You can also disable and enable it anytime you want from the phone itself.

 

If you have an iPhone see here for instructions, for Android phones see here.

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Former Moderator FidoAlyson
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Re: Deactivating add-ons

Welcome to the Community @Aarsh

 

Kapable-K gave you all the details so on my side, I'll just send you a PM to help Smiley

Talk soon!



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