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Deactivating Account

Lynn21
I'm a Participant Level 1
I'm a Participant Level 1

Hello, I just got some really quick questions.

I'll be going on vacation to another country for 2 months (Jun 29- Aug 29), and during that time, I plan to deactivate my account.  So, would I have to contact the customer service in order to do that? Or can I just stop paying my bills during those 2 months?

Thanks.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

@Lynn21 you will have to contact customer service and have a temporary suspension placed on your line. There is also a $7 monthly fee for that, so instead of paying your full bill you will only be charged $7 a month. 

 

To qualify for a temporary suspension your line can no be on a contract if it is then you will not qualify and there is nothing you can do.