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Data top up

baby2001
I'm a Participant Level 2
I'm a Participant Level 2

Tried texting OPTOUT 339 to remove all my data top ups - had 3 seperate top ups - but its saying it’s not recognizing this option ..representative from Fido says she can’t do it herself -has to be me....my question is how can ‘I do it ??

4 REPLIES 4

FidoStephane
Moderator
Moderator

Hey there @baby2001

 

To cancel your data top up, simply text the word "cancel" to 222

 

Cheers!



baby2001
I'm a Participant Level 2
I'm a Participant Level 2

Thank you! It worked Smiley

Awesome Smiley

 

Cheers!



credmau5
I'm Experienced Level 3
I'm Experienced Level 3

In my case, I simply reply to the last text from Fido about my data top-up with the word CANCEL.