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Dame complaint

DMeredith
I'm a Participant Level 2
I'm a Participant Level 2

I have now been waiting g

and on this call for over 45 minutes I was transferred to a supervisor and now waiting another 30 minutes what nonsense 2021 a new cell company 

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @DMeredith

I'm sorry to learn that you are waiting longer than usual on your calls to the customer service.

 

We are getting way more requests than usual during the holidays and we are working to answer you ASAP. Your patience and understanding are much appreciated.

 

If you have anything that needs to be resolved, please make sure to get in contact with us. You can find the way to  contact us here.