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3 (45 minute) calls dropped via an automated message "for reasons beyond Fido's control".
At least the repetition of (on-hold) music is consistent, unlike the honesty and integrity of all Fido customer service representatives.
It seems like we are getting a longer wait then usual these days at the customer service. Your experience is important for us which is why we offer you many ways to contact us. You can find all the ways to reach us here.