Customer Support/Service

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I'm a Contributor Level 2 ToloCDN
I'm a Contributor Level 2

Customer Support/Service

Haven't been able to even see my plan online. Have been notified my plans were changed.  

 

How can I see what they where changed to and who authed it? I don't want to get CCTS involved, but it seems like I may have to.

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Re: Customer Support/Service

Hey @ToloCDN and thanks for reaching out.


We are really sorry aobout the waiting time. 

We are getting way more requests than usual right now.


We are working to assis tyou ASAP.

 

I'm sending you a PM to get this looked into. Talk to you soon.

 

 



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I'm a Contributor Level 2 ToloCDN
I'm a Contributor Level 2

Re: Customer Support/Service

@FidoKenny I have replied as requested.

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