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Credit Check

I'm a participant level 3
I'm a participant level 3

When checking my credit score, I noticed two credit checks from "Fido Solutions" back from when I opened my first account. I understand that a check is required to provide me services, but why was there two (day after one another)? 


Community Manager (Retired)
Community Manager (Retired)

Hey @amalamanny,


We would have to take a look at the account to better understand what happened and rectify the situation if a credit check was done in error.


For account specific inquiries like this one, please reach out to our customer service through one of these channels and we'll be more than happy to help Smiley