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Convert sim to esim tablet plan

Bkushner2
I'm a participant level 3
I'm a participant level 3

The conversion requires validation with a received text from Fido to the tablet plan device. Texts are not allowed on Fido tablet plans so not sure how to convert the sim to esim?

1 REPLY 1

FidoAlex
Moderator
Moderator

Hey @Bkushner2, Alex here! 

 

We should be able to help you swap to an eSIM without having to get an SMS. 

 

Get in touch with us through any of the channels here and we'll be happy to help.