I’m not asking for anything extra. Just give me whatever was promised. Calls get monitored, they are recorded. Check the date I was given this plan, you guys will understand.
Three things that were tood:
1. Everything in my plan would remain same.
(1000 Intnl minutes which were not added that time due to something wrong from executive’s part. She told it will definitely be added back. (I was getting it for free and it ws told it will continue to be like that.
Evidence of the same
Interaction number- IXXXXXXXXXX))
2. 75$ credit
3. There will be no activation charge.
Nothing is being done in the PM.
They’re simply not listening. This is gross.
This doesn’t clarify anything. I was told that I would not be charged for the installation.
And 1000 minutes were there for free technically and the rep who did this plan change told me particularly that everything will be same plus increase in data (5gb) and unlimited calling.
Interaction number- IXXXXXXXXXX
And, moreover she told me all of this will reflect in your first bill.
I’m not gonna wait for the second invoice. Give me the 75$, 35$ installation and 5$ credit for 1000 minutes PERIOD.
