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Cellular Network

I'm a participant level 1
I'm a participant level 1

I bought a fido sim card and everything is going fine except the cellular data. when I put my data on nothing shows. I am on payment plan and I would pay for data when I cant access it. is frustrating


Senior MVP Senior MVP
Senior MVP

Hello Ojawara,


  Welcome to the community!


  What phone do you have? Was it purchased from Fido? If not, have you verified whether it is compatible with the networks? You can verify the compatible bands/frequencies here.


  Have you verified the phone is using the proper APN setting? You can verify those settings here.


  Just to clarify, does your plan have data included?


  Does your issue happen everywhere? Are there any area where you are able to use data?


Hope this helps 😀