Cant connect to my Data

[hannah-khan]

So i have an LG Gossip and i bought 100MB with my fido dollars online the other day. but its wont connect me. It tell me i have to buy a weekly/daily/monthly data pass everything time i try to use it. Can anyone help me?

***Edited to add labels***

[FidoStephane]

Hi there hannah-khan

Sorry for the delay in our reply, 

I recommend you contact our technical support at 1888 481-3436 for this. The issue might be profile related. 

Please call us from a different device other than your LG Gossip for trouble shooting may be required.