Cant connect to Mobile Plan

[Nicolas11]

I recently changed my plan to the 6gb one. I have the Fido Nexus S.  I can't connect to the 3G or even the 2G network, but i can send text and i can call? What is causing this? I live in Quebec.

***Edited to add labels***

[FidoStephane]

Hi there Nicolas11, 

I'll need more information in order to identify the cause of your issue, 

Do you receive an error message when attempting a data session?

Did you ensure data was active in the settings of your phone? (settings - wireless networks - mobile networks - data enabled)

Was the data working before you changed your data option? If so, we might of given you a incompatible data option (Example: Blackberry data option) 

I await your reply, 

[Nicolas11 · Accepted solution]

Thanks for your response stephane. It only lasted a day, it said i didn't have any data plan and told me to buy a daily/weekly plan. I changed my data plan a month before (the agent told me it would be changed by the next billing cycle) so i guess they were changing it.