Cannot Access Online Account for Fido Home Internet, Pls Help

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Cannot Access Online Account for Fido Home Internet, Pls Help

Hello Fido,

 

So I read some of the posts here. Seems like this is a common issue now?

 

I am both a Fido mobile and home internet user. But under the service tab in my account there is only the mobile option, I cannot find "internet" anywhere.

 

 

Please let me know how can I add "Internet" to "My Account".

 

Thank you.

 

***Edited to add labels***

 

Flag this to a Moderator
Message 1 of 3
796 Views
Highlighted

Re: Cannot Access Online Account for Fido Home Internet, Pls Help

@Alrale Contact customer service and have them link the two account. 

 

Alternatively a moderator here can do it for you.



Flag this to a Moderator
Message 2 of 3
790 Views
Highlighted
Former Moderator
Former Moderator

Re: Cannot Access Online Account for Fido Home Internet, Pls Help

Hi there @Alrale

 

Thanks for reaching out Smiley I'll send you a PM so we can look into it!



Flag this to a Moderator
Message 3 of 3
788 Views