Cannot Access Online Account for Fido Home Internet, Pls Help

Cannot Access Online Account for Fido Home Internet, Pls Help

Cannot Access Online Account for Fido Home Internet, Pls Help

Alrale
I'm a Participant Level 3

Cannot Access Online Account for Fido Home Internet, Pls Help

Hello Fido,

 

So I read some of the posts here. Seems like this is a common issue now?

 

I am both a Fido mobile and home internet user. But under the service tab in my account there is only the mobile option, I cannot find "internet" anywhere.

 

 

Please let me know how can I add "Internet" to "My Account".

 

Thank you.

 

***Edited to add labels***

 

2 REPLIES 2
KAPABLE-K
MVP

@Alrale Contact customer service and have them link the two account. 

 

Alternatively a moderator here can do it for you.



Hi there @Alrale

 

Thanks for reaching out Smiley I'll send you a PM so we can look into it!