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Cannot Access Online Account for Fido Home Internet, Pls Help

Alrale
I'm a participant level 3
I'm a participant level 3

Hello Fido,

 

So I read some of the posts here. Seems like this is a common issue now?

 

I am both a Fido mobile and home internet user. But under the service tab in my account there is only the mobile option, I cannot find "internet" anywhere.

 

 

Please let me know how can I add "Internet" to "My Account".

 

Thank you.

 

***Edited to add labels***

 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

@Alrale Contact customer service and have them link the two account. 

 

Alternatively a moderator here can do it for you.



Hi there @Alrale

 

Thanks for reaching out Smiley I'll send you a PM so we can look into it!