I cancelled my Fido account on September 25 and was billed for the outstanding balance on that day. I have since been billed on October 6, November 5 and received notice that i will be billed again on December 5. The website offers no way to speak with anyone to get this fixed -- the "anticipated hold time" always stretches 1.5 to 2 hours, so this isn't a serious attempt at customer service.
Any suggestions about how I can get the charges to stop? I've already asked my credit card company to reverse the charges, but I want them to stop.