Cancellation

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Cancellation

I am moving out of Canada at the end of May. I would like to cancel my subscription plan and the account altogether at that time. How can I do this?

Accepted Solution

Re: Cancellation

Hi @WP1,

 

Only a Fido representative can do the cancellation.

You can dial *611 to speak a live agent to arrange the cancellation. 

 

If you are currently in a contract they can also let you know the remaining balance that you will have to pay off.

 

You can also contact them through any of the available methods listed here.

View solution in context
Flag this to a Moderator
Message 1 of 2
300 Views
Highlighted
I'm Experienced Level 3
I'm Experienced Level 3
Solution

Re: Cancellation

Hi @WP1,

 

Only a Fido representative can do the cancellation.

You can dial *611 to speak a live agent to arrange the cancellation. 

 

If you are currently in a contract they can also let you know the remaining balance that you will have to pay off.

 

You can also contact them through any of the available methods listed here.

Flag this to a Moderator
Message 2 of 2
288 Views