Cancellation

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I'm a Participant Level 1
I'm a Participant Level 1

Cancellation

Im moving back to my country and I need to cancel my account. I also need to pay two bills but I need to pay with American dollar because right now I’m in the USA and I don’t have Canadian dollar anymore 

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Re: Cancellation

Happy New Year @Marciaadriane! Welcome to the Community Smiley

 

We'd hate to see you go, and we can definitely help!

 

To look into a cancellation, you can contact us via any of our support channels. We can also send you a PM here on the Community if you prefer, just let us know!

 

In terms of the payment, the balance is in Canadian dollars and can't be modified, you can however pay by credit card on Fido.ca and the funds will be converted via your credit card company!

 

Hope this info helps Smiley



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