Cancel phone plan

[Tes1995]

I am back in the Netherlands after my exchange in Ottawa, Canada. I will no longer be able to make use of your phone plan and would thus like to cancel it. I have been on the phone for over 15 minutes and no responds on live chat either. How do I cancel my plan?

[FidoMaria]

Hi @Tes1995 & welcome to the Community!

To cancel your account, you'll need to get in contact with customer service. Here's how. I can also send you a PM if you prefer. 

Were you able to reach someone?