Why does it say that I am not the account holder, even so I logged in with my email. I can pay the bill but I can't see the details.
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We'll help out @hugepotato!
We can help with this here but it involves deleting your current Fido.ca login and setting you up as an account holder. If we do that you won't be able to reply to our PM.
Can you please reach out on Facebook or Twitter so we can help? You can find our info here.
We can then help you register as an account holder and you can follow the steps here to later get your old Community profile back.