I checked fido xtra as I do often and it's telling me I won a $100 Amazon gift card. I filled out the info, did the math question and submitted everything. The problem is, when I click on "Redeem now" it just links me to the fido app, no link to any code.
Any help or clarification on this is welcome
Solved! Go to Solution.
Thank you for your patience!
The Amazon eGift Card is sent by email after 10 business days.
Have you had the chance to verify your junk email as well? The email is sent to the email contact address we have on file on your account. It would be a good idea to validate that as well.
If not, you can definitely contact us so we can have a look at this with you. 😊
Good news, the gift card has been redeemed.
I should mention though that the redeem code wasn't sent to my email but to the Fido app. This morning I opened the Fido app, went to xtra, clicked on the xtra link regarding me winning the gift card and this time the "Redeem Now" link worked by showing an Amazon gift card code. The code has successfully been redeemed to my Amazon account.