Can't login to app on DATA but works fine on WIFI?

Can't login to app on DATA but works fine on WIFI?

Can't login to app on DATA but works fine on WIFI?

Syed11
I'm a Participant Level 1

Can't login to app on DATA but works fine on WIFI?

Hello, I don't know why but I can't log-in to my Fido Account "App" or their "Webiste" while I'm on Data. But it works fine when phone gets connected to WIFI. 

 

Any suggestions?

1 REPLY 1
FidoSaira
Moderator

Hey @Syed11

 

That's certainly a bit odd! Have you tried to clear the app's cookies and cache to see if that helps?

 

I would also suggest reinstalling the app if clearing cache doesn't help. Let us know how it goes.