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Can't login to app on DATA but works fine on WIFI?

Syed11
I'm a Participant Level 1
I'm a Participant Level 1

Hello, I don't know why but I can't log-in to my Fido Account "App" or their "Webiste" while I'm on Data. But it works fine when phone gets connected to WIFI. 

 

Any suggestions?

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @Syed11

 

That's certainly a bit odd! Have you tried to clear the app's cookies and cache to see if that helps?

 

I would also suggest reinstalling the app if clearing cache doesn't help. Let us know how it goes.