Can't change my number online

[joannalili]

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When I was trying to change my phone number, a message is appear 'OH-OH! Some error occurred. Please try again later' What's reason for that?

[FidoPhilippe]

Hey @joannalili! Philippe here. Welcome to the community.

I'll be happy to help you with that! Have you tried a different browser for that?

If yes or no, you can also try to clear your browser's cache and cookies. That may help with that.

I hope that helps!