Can't Upgrade online

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I'm a Participant Level 2
I'm a Participant Level 2

Can't Upgrade online

Hello, been trying to do an upgrade but keep getting this message: We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436). Was letting me get to second step but now won't even go through the first step, tried multiple browsers (Chrome, Firefox and Edge) and even cleared cache and cookies and still nothing... Any help would be appreciated!

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Former Moderator
Former Moderator

Re: Can't Upgrade online

Hey @Kaedoran

 

That's definitively not an ideal situation to be in when it comes to upgrade. 

 

We'll be happy to help! You can contact us here or we can send you a PM directly here! 

 

Let us know what suits you best🙂



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Can't Upgrade online

Sending a PM would probably be the best solution 😀

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