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Can Fido blacklist my phone

Juliebilotta
I'm a Participant Level 1
I'm a Participant Level 1

Can you blacklist a phone due to non payment?

2 REPLIES 2

FidoFaiza
Moderator
Moderator

Hi @Juliebilotta

 

Welcome to the Community Smiley

 

Are you asking if Fido blacklists phones if the customer fails to make a payment? No, we don't do that. We only blacklist at customer's request. 



amarsabih
I'm a Participant Level 1
I'm a Participant Level 1

Hi, 

What  if the customer sells his new phone before  activating it and then claims it was stolen or lost to get a new phone?