Call back

[alexferra]

Hi there, 

I supposed to receive a call from the president office to help and resolve an issue. However, haven't received a call after almost a week and 2 follow ups!

Probably should I reach out to the ombudsman office.

Thanks,

[FidoClaudia]

Hey @alexferra,

There can be a delay of up to 5 business days for a call back, but I assure you that someone will reach out to you. 

I'll send you a PM to check out the account. For future reference, for any account related questions you can reach out to us here.

Talk soon.