CUSTOMER SERVICE - NOT ANSWERING?

[nicolasluo]

the customer services are so terrible.

i need to unlock my phone, and i am leaving Canada tomorrow. I have tried to contact with fido since 3 days ago, but all the customer services are dead, none of the phone number can work, and the online chat always showed no working.

now there are only 12 hours left, i think i am not gonna using fido's services after my terms end, rellay desapointed.

From a user who use Fido's services for 5 years.

[FidoKenny]

Hey @nicolasluo and thanks for reaching out

Sorry for the delay. We're getting way more requests then usual right now.

No worries, we are still working to answer you ASAP. Your understanding and patience are appreciated.

We can help you with your account, I'm sending you a PM now.

Talk to you soon.