Billing

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I'm a Participant Level 2
I'm a Participant Level 2

Billing

Hello. I got a bill on the second day of every month. But it didn't come out this month. How did this happen? 

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Former Moderator
Former Moderator

Re: Billing

Hi @Yeahone,

 

Hmm, that's rather odd. You received the notification by email in the past, correct? Did you verify your spam folder? Maybe it went there for some reason? 

 

Also, did you verify if the invoice was ready through your online account? 

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Billing

Thank you for the response. I've checked both of online invoice and spam email folder. But I didn't get a email and invoice. Should I wait? 

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Moderator
Moderator

Re: Billing

Hey @Yeahone,

 

I would suggest giving it a few days.  If you don't receive it after that, you can contact us again and we'll take a look!



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Billing

Okay. Thank you very much!

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