Billing Item: 75 GB shared data. What does this refer to?

[EgonR]

Billing Item: 75 GB shared data. What does this refer to? It says I used 2.34 GB which seems to correspond to what I used during 2 Xtra hours. Does that mean the limit during the 5 xtra hours is 75 Gb?

[FidoSaira]

Hello @EgonR,

The system limitation per session, when using your 5 extra hours, is about 45GB.

Where are you seeing this particular message?

[EgonR]

Hi Saira, thanks for your answer. This is the part of my bill mentioning the 75GB

 Greetings, Egon

[FidoStephane]

Hi there @EgonR, 

I'm not sure I've seen that before. We don't offer shared data 😕 

Please contact customer support so we can investigate this Fido.ca/contact