Billing Issues

Billing Issues

Billing Issues

naresh1277
I'm a Participant Level 2

Billing Issues

Hi Team,

 

I have been charged $235.73 on my 2nd month bill, where in i have been charge $59.95 of extra usage charges for Mobile( i have not taken any mobile from them). I am not sure what this means. and $3.28 of account charges this also out of any details and most importantly i paid my last month bill, but that is also been included $102.56.. 

I have been charged for calling US numbers under long distant calls, where in while i was signing up for FIDO they have clearly mentioned that i will get a 1000 mins of international calling including US. My plan is of $55/month. Last month i got additionaly $33. which i understand they have charged as part of 1st month charges  including gst it came for $102.56 .. I need a resolution to revert all this unneccesary chargs from bill. otherwise i need to think alternative options.

 

Sincerely,

Naresh

2 REPLIES 2
FidoJulien
Moderator

Hey @naresh1277

 

Welcome to the Community Smiley

 

I'll send you a PM so we can take a look at this together.

 

Talk to you soon!



naresh1277
I'm a Participant Level 2

I am still waiting for someone from the team to get connected. please help me resolve this issue today.