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BAD Fido!!!!

CestBon
I'm a participant level 2
I'm a participant level 2

I went overseas for 6 months BUT MAINTAINED $16/MO Fido services...

so that I will have phone service upon returning to Canada. 

 

I have just arrived from overseas at 9:30 this morning. FIDO just collected payment from my account yesterday. I CAN NOT MAKE A CALL not even to FIDO! I have tried to reboot my phone and reset the SYstem provider; but, I kept getting the message: YOU ARE NOT AUTHORIZED TO MAKE THIS CALL! What is wrong with this picture!!!! I have NEVER experienced this with any of the other providers I used before! Even with WIND, and VIRGIN , they never gave me a hard time anytime I would travel outside Canada. 

 

It is not 11:08 pm or 23:08 AND I STILL AM NOT BEING ALLOWED TO CALL USING THE FIDO LINE. 

I have gone ONLINE and REQUESTED for technical support to give me a CALL on this FULLY PAID FOR FIDO LINE! 

 

NO ONE HAS GOTTEN BACK TO ME YET! 

 

WHAT IS WRONG WITH YOU!!!!

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello CestBon,

 

  I replied to your other post here.

 

Hope this helps 😀

 

Cheers