May 2021
I went overseas for 6 months BUT MAINTAINED $16/MO Fido services...
so that I will have phone service upon returning to Canada.
I have just arrived from overseas at 9:30 this morning. FIDO just collected payment from my account yesterday. I CAN NOT MAKE A CALL not even to FIDO! I have tried to reboot my phone and reset the SYstem provider; but, I kept getting the message: YOU ARE NOT AUTHORIZED TO MAKE THIS CALL! What is wrong with this picture!!!! I have NEVER experienced this with any of the other providers I used before! Even with WIND, and VIRGIN , they never gave me a hard time anytime I would travel outside Canada.
It is not 11:08 pm or 23:08 AND I STILL AM NOT BEING ALLOWED TO CALL USING THE FIDO LINE.
I have gone ONLINE and REQUESTED for technical support to give me a CALL on this FULLY PAID FOR FIDO LINE!
NO ONE HAS GOTTEN BACK TO ME YET!
WHAT IS WRONG WITH YOU!!!!
May 2021