BAD EXPERIENCE WITH FIDO

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I'm a Participant Level 1 chans007
I'm a Participant Level 1

BAD EXPERIENCE WITH FIDO

Hello iam writing this in regards to fido service

I took two numbers of fido with 65$ and  40$ a month..but its disheartnening  to say that their service is really pathetic ..every month we are getting charged extra..and when we call customer care number they say we made long distance call eventhough we do not..now this month we were charged 40 dollars extra for incoming call ..we  were not intimated initially that we would get charged for incoming call..i really want to swichover to other network now

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Re: BAD EXPERIENCE WITH FIDO

Hello @chans007 and welcome to the Community.

 

We do want you to have the best possible experience and thank you for sharing your feedback here.

 

In order to verify those charges, we will need access to your Fido account. 

 

You can find the ways to reach us on our Contact Us page here.

 

We can also send you a PM here on the Community. Let us know what's best for you.

 

 

 

 



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