Adding a second line online

[psquiddy]

I went through the process of adding a line on fido.ca yesterday, but I didn't receive a confirmation email, and there was no indication that the line was added on my account page either. So I tried it again today with the same outcome. Is this just something that takes a while? If I now have two orders queued, is it possible to cancel one please? 

[archanaminhas20]

I added a line for my daughter..I got e mail confirmation with temporary no..but how can my daughter get e sim

[FidoVan]

Hey there @archanaminhas20 and welcome to the Community!

If you still need support, don't hesitate to reach us out through our official support channels here.

[FidoClaudia]

Hey @psquiddy,

Welcome to our Community!

The confirmation email is sent once the order is treated and process, which can take a few days. 

I'll send you a PM to check out your account, in the future you can also contact us here for account related questions.

Talk soon.