Adding a second line online

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I'm a Participant Level 1

Adding a second line online

I went through the process of adding a line on fido.ca yesterday, but I didn't receive a confirmation email, and there was no indication that the line was added on my account page either. So I tried it again today with the same outcome. Is this just something that takes a while? If I now have two orders queued, is it possible to cancel one please? 

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Re: Adding a second line online

Hey @psquiddy,

 

Welcome to our Community!

 

The confirmation email is sent once the order is treated and process, which can take a few days. 

 

I'll send you a PM to check out your account, in the future you can also contact us here for account related questions.

 

Talk soon.

 



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