cancel
Showing results for 
Search instead for 
Did you mean: 

Adding a second line online

psquiddy
I'm a Participant Level 1
I'm a Participant Level 1

I went through the process of adding a line on fido.ca yesterday, but I didn't receive a confirmation email, and there was no indication that the line was added on my account page either. So I tried it again today with the same outcome. Is this just something that takes a while? If I now have two orders queued, is it possible to cancel one please? 

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @psquiddy,

 

Welcome to our Community!

 

The confirmation email is sent once the order is treated and process, which can take a few days. 

 

I'll send you a PM to check out your account, in the future you can also contact us here for account related questions.

 

Talk soon.