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Add ons monthly fee $3

aw18
I'm a participant level 1
I'm a participant level 1

Today, I have inadvertently signed up for 5GB free data today but did not realize there is $3 add on monthly fee now added to my bill.  How can I cancel my order ? Please help. I don't want to pay extra $3 per month for data I may not use.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @aw18,

 

Welcome to the community!

 

If the data is free then you should be charged for it, I know Fido has been giving out free data as of late and there is no add-on for 5GB data that costs $3 that I'm aware of, if it's unclear what the $3 charge is for I would suggest you contact customer service directly and they can look over your account and better advise you.