cancel
Showing results for 
Search instead for 
Did you mean: 

Activation new sim card

ali100
I'm a participant level 1
I'm a participant level 1

Hi,

I activated my new sim card online and then I turned my phone on and off but it doesn't works

 

Regards

 

***Edited to add labels***

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hi @ali100

 

Have you checked if the old SIM is still active? 

 

Can you also confirm what is the error message you're getting when trying to use the new SIM?

 

Let me know Smiley