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Account reactivate cancelled account

Blahbla
I'm a participant level 1
I'm a participant level 1

Hello,

 

I just paid my fido bill that says account has been cancelled how long for it to be reactivated?

1 REPLY 1

FidoSaad
Former Moderator
Former Moderator

Hey there @Blahbla

 

Welcome to the Community Smiley

 

A canceled account usually cannot be reactivated. In some cases though, your phone number can be reactivate within a certain grace period.

 

That said, we'll need to take a closer a look at your account to better assist you. You can reach out to us on these channels for immediate assistance.