cancel
Showing results for 
Search instead for 
Did you mean: 

Account issues with prepaid

jungkook
I'm a participant level 1
I'm a participant level 1

Hi, Ive prepaid for my account by the year: 365 days for $100.  But my account says it's by by the month and now it says i have no balance and over due.  please help!

1 REPLY 1

FidoMaria
Former Moderator
Former Moderator

Hi @jungkook & welcome to the Community!

 

Did you have a $100 yearly plan, or were you billed at a pay-per-use basis? Let me know. Smiley