Account cancelled for no reason?

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I'm a Participant Level 1
I'm a Participant Level 1

Account cancelled for no reason?

I got a message from Fido yesterday saying that they received approval to transfer my number to another provider but I never authorized this in any way. Now my Fido account is cancelled and I have no service so I can't even call the support line right now. The live chat brings up a 404 error and I can't find a support email address.

 

What can I do?

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Re: Account cancelled for no reason?

Hello @kfowler

 

This doesn't sound right. I'm sending you a PM to get this looked into.


Talk to you soon.



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