Recently, I have received my fido bills after vacation and have been overcharged. When calling customer service, not only were 2/3 of them rude, but also all of them have a different reason as to why I've been overcharged.
I'm sad to hear you were not satisfied with your experience over the phone and we definitely want to avoid unexpected charges for all of our customers.
We'll send you a PM here so we can have a second look into your account and get to the bottom of all of this together.
Talk to you soon!